1 Job in Southborough, MA
TT Electronics plc is Hiring a Customer Account Manager Near Southborough, MA
- Act as the customer advocate internally and communicate the voice of the client directly back to key stakeholders within TT Electronics’ divisions and businesses, driving alignment on customer pain points
- Participate in customer on-site visits to meet company policies and regulations
- Manages booking and revenue forecasts in line with SIOP and Pipeline reviews
- Interfaces with various teams to participate in marketing and sales strategy, pricing policy, and sales forecasts
- Manage customer inquiries, providing detailed production updates, quoting and negotiating fees, and processing customer orders in compliance with various industry and customer standards
- Develop new opportunities outside of Business Development scope of work
- Collaborate with Business Development, Engineering, Program Mgmt, Quality, Supply Chain, and Manufacturing teams to support addressing customer requests/needs
- Responsible for maintaining data integrity, including order entry, promise dates for orders, change activity, quotes, forecasts, customer scorecards, etc. within internal and external systems
- Communicate progress/status of accounts to internal and external stakeholders
- Other duties as assigned
- Bachelor’s Degree in a related field (business, finance, etc.) preferred.
- One to three years’ experience in Customer Service or similar roles is strongly preferred.
- Experience with ERP, CRM, and/or order entry systems strongly preferred.
- Excellent verbal and written communication skills are required. Computer proficiency
- -Intermediate level in Microsoft Office.
- Commitment to work with a hands-on approach in a team atmosphere is required.
- This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.
Job Summary
Full Time
Business Services
$83k-111k (estimate)
03/17/2024
05/16/2024
ttelectronics.com
CARROLLTON, TX
100 - 200
1812
KRISTEN HACKENBURG
$10M - $50M
Business Services
Related Companies
About TT Electronics plc
Technology is shaping the future of humanity - and it's all made possible through advancements in electronics. At TT Electronics, our focus on engineering electronics that work reliably in challenging and performance-critical environments helps our customers bring advances that benefit our planet and its people. Headquartered in Woking, UK, TT Electronics is a global provider of engineered electronics for performance-critical applications. The company operates in industries where there are structural growth drivers, working with market leading customers primarily in aerospace and defence, medi ...
cal and industrial sectors. Products designed and manufactured include power management devices, sensors and connectivity solutions.
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The job skills required for Customer Account Manager include Customer Service, Futures, CRM, Customer Relationship, Written Communication, Business Development, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Account Manager positions, which can be used as a reference in future career path planning. As a Customer Account Manager, it can be promoted into senior positions as an Account Manager IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Manager. You can explore the career advancement for a Customer Account Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Account Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Account Manager job description and responsibilities
A good Account Manager must be customer focused to build trust with customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Account Manager jobs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
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Schedules customer meetings and travels to customer locations as required.
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Think about the skills needed to handle an angry customer.
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Establish a dynamic team, and restructure as appropriate.
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Upsells should align with customer goals.
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Step 3: View the best colleges and universities for Customer Account Manager.
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